Making aluminium doors and windows in Norfolk

For the past 25 years IDSystems vans have crisscrossed the country from our base in Norfolk, working on more than 30,000 projects ranging from replacement doors and windows to the grandest of Grand Designs TV show builds.

The projects we have worked on have changed over the years, but there are plenty of things that haven’t. We:
– are still a family-owned business (albeit we’ve grown from just three members of staff to now employ nearly 100 at our bases in Norwich and at Rackheath),
– still supply some of the most innovative and advanced glazing products available anywhere in the world,
– employ our own staff, from design and manufacture all the way through to installation and after-sales – it is the only way we can control the quality of the jobs that we work on.

2000-2002 | The beginnings

When the company was first founded back in 2000 the very first industrial unit it occupied measured just 980 sq ft. The business outgrew that in just 21 months and a new site was purchased that also provided dedicated office space for the growing operations and sales teams.

2002-2007 | Further expansion

That new building is still with the company, it is now our showroom on Diamond Road in Norwich but was also outgrown inside just 2 years so second neighbouring industrial unit was purchased in 2004 to take the available manufacturing facility up to 12,400 sq ft and provide additional office and showroom space.

2007-2016 | A bold move

By the time the company celebrated its eighth birthday, it was obvious that even after 3 expansions space was at a premium, so the company took the bold step of purchasing an entirely new factory unit on the edge of the Norfolk Broads in the village of Rackheath.

This 24,000 sq ft site brought together our purchasing, production, dispatch and installation teams under one roof for the first time and played a significant role in a period of rapid growth. The building remained as it was for 8 years before the opportunity to purchase the neighbouring factory unit came about in 2016.

2017-present | Our largest factory ever

The new unit was refurbished and the two factory buildings joined together before the site was fully occupied in the spring of 2017. The combined size of the factory today sits at just over 56,000 sq ft and is home to 55 staff.

The older side of the factory is now dedicated to fabrication and contains 12 individual work bays where our products, including sliding doors, windows and glass roofs, are made. The new side of our factory is where each of our products is glazed and is host to our logistics and dispatch facilities where our fleet of delivery and installation vans are loaded prior to departure. The new side of our factory also includes our research and development space along with our dedicated production facility for our new range of aluminium front doors.

IDSystems today

Our range of products is unmatched in the country and we work with suppliers across Europe to provide our customers with the very best products available. Our bifold doors are designed in Germany and are widely regarded as the highest quality systems on the market, our slide & turn doors are designed in Switzerland and our ultra-slim sliding doors are made here at our factory in Rackheath.

At our showroom in Norwich, our team of expert project advisors are on hand to provide advice and support for homeowners, architects and the building trade. The showroom is packed full of each one of our products, providing our customers with the chance to get a feel for the quality of our doors and windows, whilst being inspired by our previous projects.

The future

As always nothing stands still and plans are already in place to allow even further expansion, with a second nearby site secured to provide additional storage space allowing us to hold larger and more varied aluminium profiles in stock, helping us to continue to reduce our lead-times to customers.

Arrange a factory visit

If you would like to visit our factory to see how we make your doors you are more than welcome to do so. For health and safety reasons visits are by appointment only but if you would like to learn more simply email us at info@idsystems.co.uk to arrange a convenient time.