Innovation is at the heart of everything we do - that's why we named our company Innovative Design Systems. Whatever your project, from replacing tired old patio doors, through to extensions, renovations and complete new-build projects, we're here to add the ‘wow factor’ to your glazing.
From your very first contact with IDSystems, we want you to feel that you've come to the right place. Our friendly, knowledgeable staff have many years' experience working with advanced glazing products and projects and are committed to providing a full, professional service.
Founded in 2000 with just 3 members of staff IDSystems has grown to today employ more than 100 people across two sites in Norfolk. We remain an independent, family owned company with a proud reputation for outstanding products and exceptional service. Over the last two decades we've worked on more than 25,000 projects from urban extensions to the grandest of Grand Designs TV projects.
Design, manufacture, supply, install and support. Controlling the entire process from initial system design and development right through to fitting the products in your home gives us unrivalled product knowledge and expertise. Our expert project advisors are able to work with the widest range of products on the market to find the right systems and designs for your build.
From your initial contact with our sales team all the way through to our experienced fitters, everybody you deal with at IDSystems is employed directly by us. Our team are on hand to answer questions and offer support and advice, whatever stage you are at with your project.
From independent design and manufacture quality, safety and security testing through to award-winning recognition from the industry, it's not just us who believe our products are the best.
IDSystems and our bifold doors, sliding doors and glazing systems benefit from a range of certification and industry body memberships and awards that recognise the quality of our products, service and installation.
The Sunflex SF55 aluminium bifold door system named ‘Best Glazed Door’ by Build It magazine for 2015.
The door was recognised for its sleek profile and slimline frames with door panels just 55mm front to back – creating a wider opening than any other folding door available. And it is the neatest stack of doors on the market.
IDSystems innovative sliding door system theEDGE was named Build It magazine’s ‘Best Glazed Door’ for 2016 by the expert industry judging panel.
The industry-leading ultra-slim sliding doors feature the narrowest profile of its type on the market and are not only visually stunning but also meet the ultra-high standards for quality, performance, reliability, ease of use and security that IDSystems is renowned for.
The vistaline slide & turn doors were named ‘Best Glazed Door’ by Build It magazine for 2018.
The innovative nature of the doors was recognised by the judges, with the panel highlighting the quality of the system, the unique nature of the design and the combination of narrow sight lines and easy usability being highly praised.
theEDGE2.0 sliding doors were selected by Build It magazine as their ‘Best Glazed Door’ by Build It magazine for 2021.
The judges highlighted the tried and tested technology, unrivalled design options and configurations and the stunning appearance of the system as the key attraction to self-builders considering doors for their projects.
IDSystems has been shortlisted for a hugely prestigious Eastern Daily Press Business Award.
The awards, now in their 26th year highlight the very best of business in Norfolk and IDSystems has been shortlisted in the ‘Investing in Future Growth’ category as recognition for its continued growth and exciting expansion plans.
IDSystems was been awarded “Best Of Customer Service” for 2018 by Houzz®, the leading platform for home renovation and design.
We were chosen by more than 40 million monthly unique users that comprise the Houzz community from among more than one million active home building, home improvement and design industry professionals.
FENSA (Fenestration Self-Assessment Scheme) is a government authorised Competent Persons Scheme initiative for the replacement of windows and doors in England and Wales.
By choosing a FENSA registered company, the consumer is offered greater protection when purchasing glazing for their home.
IDSystems is proud to announce that it has received the coveted Secured by Design Award for bifold doors – with the systems achieving Police-preferred specification for design and manufacture.
The Secured by Design initiative, owned and managed by the Association of Chief Police Officers, aims to reduce crime by ensuring the effective design and installation of products to meet Police-approved security standards.
Following the requirements of Building Regulations 2010 Approved Document Q, BSI has completed extensive testing to PAS 24 standards of the Sunflex range of aluminium, timber and composite bifold doors. This testing means that the bifold doors are now proven to be the same exacting standards as our range of sliding doors and external glazing systems.
PAS 24:2016 is now a legal requirement and only doors and windows that have achieved this standard can be used on new-build and change of dwelling projects.
However, if you have experience in the glazing industry and are interested in working for IDSystems, please send a covering letter and CV to email@example.com and we will keep your details on file and contact you if a position relevant to your skills or experience becomes available.
The folding sliding doors with the flush track make both our kitchen and garden seem twice as big as before. We have made the most of the new space and enjoyed big parties with the dining table half in the garden and half in the kitchen!
I wasn't sure about the oak folding sliding doors in an oak framed house, but we took the advice of your sales manager and the finished look is wonderful.
We had our Grand Slider doors fitted last week as a key part of our on-going self-build project here in Oxford. I just wanted to say a big thank you; I am absolutely delighted with the quality of the doors, which work beautifully, and they look very imposing at the front of the house.
The two fitters who did the work were, helpful, and most importantly, did a really excellent job. I should also add that dealing with the admin side was also very easy and straight forward. Doing our own self-build has been a real roller coaster, but this was one of the really smooth bits!
We are delighted with our new doors. From our visit to your display centre all the way through the delivery and installation your team have been exemplary in customer service.
Thank you to everyone at IDSystems including the great team of installers. We have been very pleased with the company, products and the staff from start to finish.
The doors are fantastic and the team who fitted them were polite, helpful and good at their job, thanks very much for such an efficient service.
We have to say that the whole process of dealing with IDSystems and the various members of the staff involved has been a pleasant experience. All too often, it is, unfortunately, the case that contractors fail to live up to their promise - but you excelled yourself.
We were very impressed by the design, fit and overall appearance of the door system. Please pass on our thanks to both teams of fitters and especially the surveyor who came to measure the arch originally for his time and accuracy - despite awful weather conditions.
I would just like to say how delighted we are with how our sliding doors look. From our initial contact with you to the fitting everything has gone exactly to plan, what could have been a very stressful experience has been exactly the opposite.
Absolutely gobsmackingly fantastic.
When the salesman visited, we were filled with confidence through his technical knowledge and belief in the quality of the products. From that initial point through to the final installation, we were pleased that we chose your company and would gladly recommend you to anyone.
The guys who fitted the conservatory were marvellous and completed the job to my complete satisfaction, a credit to your company.
Everyone that I dealt with in your company was so knowledgeable, efficient and helpful that they complimented the end product, excellent and highly recommended.
The IDSystems staff were so helpful (and patient) all the way through the ordering process and the fitters were excellent. They phoned to let me know they were running late because of heavy traffic and then worked late into the evening to finish the job, oh and the doors look great as well. Thanks!
An extremely professional installation carried out by your fitters, who were pleasant and courteous. As these doors are a large part of our budget, I am glad I decided to go with your company as the end result is miles ahead of cheaper alternatives on the market.
We are absolutely thrilled with the doors and throughout your staff provided the excellent service and the installation went smoothly.
A special thanks to your installers, whose diligence and attention to detail far surpassed our expectations... We look forward to using our doors in the summer months ahead!
I was impressed with your engineers and they were very helpful to our builders on site.
We have been delighted with our dealings with IDSystems from start to finish - thank you all. A special thank you to your installers, they were outstandingly professional and courteous and made the whole experience a pleasure. We will have no hesitation in recommending you in the future.
The service we received from the beginning was brilliant. Everyone was extremely helpful and responded quickly to all of our queries, which was very much appreciated. The products look great now they’re in and the installation team were helpful and considerate and worked well with our builders.
The fitters were lovely and meticulous in their work, worked long days and showed me what I needed to know very thoroughly. Your admin staff were also very patient and everyone I spoke to was very helpful. Many thanks!
This is the second set of doors we have ordered from IDSystems and the ordering process was very easy again. The staff, including the surveyor, were exceptionally helpful and the installation team went out of their way to make life easy for us.
Great doors, the very efficient staff both from ordering to installation. Doors fitted in super amazing time and they work and look beautiful. Very happy customer!
Our doors are finally in, after much planning and some lengthy battles with our architect and builders this week feels like a real milestone. The fitters were brilliant, the doors look amazing and our ugly duckling of a house is nearly finished!!
Our house is finished!! Thank you so much to IDSystems for your help, support and patience - we love our doors so much and couldn't have done this without you!