Photo showing an IDSystems Installation

About us

Innovation is at the heart of everything we do - that's why we named our company Innovative Design Systems. Whatever your project, from replacing tired old patio doors, through to extensions, renovations and complete new-build projects, we're here to add the ‘wow factor’ to your glazing.

About us - IDSystems

From project design to liaising directly with architects and builders and providing working CAD drawings, through to final installation, we will be with you every step of the way. We guarantee you the highest standard of design, build, quality and service.

From your very first contact with IDSystems, we want you to feel that you've come to the right place. Our friendly, knowledgeable staff have many years' experience working with advanced glazing products and projects and are committed to providing a full, professional service.

Our story

Our story

Founded in 2000 with just 3 members of staff IDSystems has grown to today employ more than 100 people across two sites in Norfolk. We remain an independent, family owned company with a proud reputation for outstanding products and exceptional service. Over the last two decades we've worked on more than 25,000 projects from urban extensions to the grandest of Grand Designs TV projects.

Innovation from IDSystems

What we do

Design, manufacture, supply, install and support. Controlling the entire process from initial system design and development right through to fitting the products in your home gives us unrivalled product knowledge and expertise. Our expert project advisors are able to work with the widest range of products on the market to find the right systems and designs for your build.

The IDSystems team

Our team

From your initial contact with our sales team all the way through to our experienced fitters, everybody you deal with at IDSystems is employed directly by us. Our team are on hand to answer questions and offer support and advice, whatever stage you are at with your project.

Trophy Icon

Awards and accrediations

From independent design and manufacture quality, safety and security testing through to award-winning recognition from the industry, it's not just us who believe our products are the best.

Join our team

Current vacancies

As our business continues to grow, we are always on the look out for talented and hard-working people to join our team. Find out about the roles we're currently looking to fill.

The folding sliding doors with the flush track make both our kitchen and garden seem twice as big as before. We have made the most of the new space and enjoyed big parties with the dining table half in the garden and half in the kitchen!

AG, London

I wasn't sure about the oak folding sliding doors in an oak framed house, but we took the advice of your sales manager and the finished look is wonderful.

LS, Dorset


We had our Grand Slider doors fitted last week as a key part of our on-going self-build project here in Oxford. I just wanted to say a big thank you; I am absolutely delighted with the quality of the doors, which work beautifully, and they look very imposing at the front of the house.

John, London

The two fitters who did the work were, helpful, and most importantly, did a really excellent job. I should also add that dealing with the admin side was also very easy and straight forward.  Doing our own self-build has been a real roller coaster, but this was one of the really smooth bits!

AM, Oxfordshire

We are delighted with our new doors. From our visit to your display centre all the way through the delivery and installation your team have been exemplary in customer service.

DM, Surrey

Thank you to everyone at IDSystems including the great team of installers. We have been very pleased with the company, products and the staff from start to finish.

SH, Kent

The doors are fantastic and the team who fitted them were polite, helpful and good at their job, thanks very much for such an efficient service.

JS, Surrey


We have to say that the whole process of dealing with IDSystems and the various members of the staff involved has been a pleasant experience. All too often, it is, unfortunately, the case that contractors fail to live up to their promise - but you excelled yourself.

MP, Essex

We were very impressed by the design, fit and overall appearance of the door system. Please pass on our thanks to both teams of fitters and especially the surveyor who came to measure the arch originally for his time and accuracy - despite awful weather conditions.

RW, Yorkshire

I would just like to say how delighted we are with how our sliding doors look. From our initial contact with you to the fitting everything has gone exactly to plan, what could have been a very stressful experience has been exactly the opposite.

OF, London

Absolutely gobsmackingly fantastic.

Architect, Hertfordshire


When the salesman visited, we were filled with confidence through his technical knowledge and belief in the quality of the products. From that initial point through to the final installation, we were pleased that we chose your company and would gladly recommend you to anyone.

IEJ, Norfolk

The guys who fitted the conservatory were marvellous and completed the job to my complete satisfaction, a credit to your company.

LB, Cambridgeshire

Everyone that I dealt with in your company was so knowledgeable, efficient and helpful that they complimented the end product, excellent and highly recommended.

IH, East Sussex

The IDSystems staff were so helpful (and patient) all the way through the ordering process and the fitters were excellent. They phoned to let me know they were running late because of heavy traffic and then worked late into the evening to finish the job, oh and the doors look great as well. Thanks!

TC, Berkshire


An extremely professional installation carried out by your fitters, who were pleasant and courteous. As these doors are a large part of our budget, I am glad I decided to go with your company as the end result is miles ahead of cheaper alternatives on the market.

PB, Essex

We are absolutely thrilled with the doors and throughout your staff provided the excellent service and the installation went smoothly.

BL, London


A special thanks to your installers, whose diligence and attention to detail far surpassed our expectations... We look forward to using our doors in the summer months ahead!

BC, Suffolk

I was impressed with your engineers and they were very helpful to our builders on site.

TM, London


We have been delighted with our dealings with IDSystems from start to finish - thank you all. A special thank you to your installers, they were outstandingly professional and courteous and made the whole experience a pleasure. We will have no hesitation in recommending you in the future.

HL, Ipswich


The service we received from the beginning was brilliant. Everyone was extremely helpful and responded quickly to all of our queries, which was very much appreciated. The products look great now they’re in and the installation team were helpful and considerate and worked well with our builders.

RT, London

The fitters were lovely and meticulous in their work, worked long days and showed me what I needed to know very thoroughly. Your admin staff were also very patient and everyone I spoke to was very helpful. Many thanks!

TW, Rickmansworth


This is the second set of doors we have ordered from IDSystems and the ordering process was very easy again. The staff, including the surveyor, were exceptionally helpful and the installation team went out of their way to make life easy for us.

BB, Suffolk

Great doors, the very efficient staff both from ordering to installation. Doors fitted in super amazing time and they work and look beautiful. Very happy customer!


SR, London

Our doors are finally in, after much planning and some lengthy battles with our architect and builders this week feels like a real milestone. The fitters were brilliant, the doors look amazing and our ugly duckling of a house is nearly finished!!

IA, Bury St Edmunds

Our house is finished!! Thank you so much to IDSystems for your help, support and patience - we love our doors so much and couldn't have done this without you!

EC, Birmingham